Hospitality Recruitment Agencies Brochure
Birmingham 0121 227 0030 | London 0203 790 9750 | Salisbury 01722 339 508 | Exeter 0797 710 8901
Birmingham 0121 227 0030
London 0203 790 9750
Salisbury 01722 339 508
Exeter 0797 710 8901

Receptionist - Kettering £16,286

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Location: Kettering, Northamptonshire

Salary: Up to £16286 per annum

Date posted: 11/2/2019

Employer type: Hotel

Job type: Reception/Concierge

Contact: Liz Freeman

Ref: LF - 3557

Receptionist - Kettering £16,286

I'm currently recruiting for a welcoming and enthusiastic Receptionist for a Theme Park in Kettering, to provide friendly and efficient sales and administrative support at all times within a busy work environment.

  • Under discretion of the Front of House Manager, promote the sales of all the Park products. This will include the sending out of marketing material as well as following up customer leads.
  • To efficiently complete tasks set by the Front of House Manager.
  • In conjunction with the Front of House Manager, manage the booking system and ticket sales for entertainment packages, events, caravan and camping, and car park season tickets and any other applicable sales.
  • To respond to all customers enquiries effectively and efficiently, redirecting enquiries to other departments as appropriate and actively promoting customer care at all times.
  • To deal with all camping, caravan and lodge enquires and using the in-site booking system.
  • Maintaining and developing relationships with new and existing clients.
  • Responding to customer facing, email and phone bookings and direction enquiries.
  • Providing a quality front line service to customers, selling tickets using both manual and computerised systems, telephone and internet bookings, maintaining information and displaying material in reception promoting the Park's activities.
  • Perform other clerical receptionist duties such as filing, photocopying.
  • Using the Public Address (P.A.) loudspeaker system as needed to call for people and make announcements
  • Representing the business with a positive attitude and professional appearance.
  • Ensuring relevant guest/staff information gets passed to the correct department.
  • Ability to use discretion and keep personal details secure and private.
  • Ensure that all Health & Safety measures and procedures are observed and adhered to by staff, volunteers and the general public within the Park

Hours of Duty:

This permanent post is 40 hours per week and the person suitable will need to be flexible with the availability to work weekends, bank holidays and evenings. During peak season you may be required to work above your posted hours. Overtime is not payable however some time in lieu may be given, unless stated otherwise.

James Webber Recruitment prides itself on providing the highest quality of hotel / restaurant staff and due to the high volume of applicants, please note that we will only be in contact with you if your application is successful. ONLY CANDIDATES ELIGIBLE TO LIVE AND WORK IN THE UK MAY APPLY.

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