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Birmingham 0121 227 0030
London 0203 790 9750
Salisbury 01722 339 508
Exeter 07864 903837

Operations Manager - Stunning Seaside Hotel - Cornwall - £35k

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Location: Cornwall, Cornwall (TR7 2NF)

Salary: Up to £35000 per annum Additional Benefits

Date posted: 16/3/2019

Employer type: Hotel

Job type: Operation Manager

Contact: Rob MacDonald

Ref: RM-3442

Operations Manager

Stunning Hotel, great location - Cornwall

My Client is looking for a highly ambitious and passionate Operations Manager/Deputy General Manager looking for their next challenge.

You will currently already be an experienced Operations Manager within a 4* operation of at least 50 beds with good all-round experience across all departments.

As Operations Manager you will be responsible for the direct management of all departments, including; Reception, Housekeeping, F&B, FOH services & Spa whilst supporting the HOD's and their teams in providing exceptional guest service.

As Operations Manager, you will assist the Operations Director in operating and managing the overall day to day activities within the hotel, maintaining the highest levels of Guest Service at all times during all points of the guests stay from arrival to departure.

You will identify and maximise all sales opportunities and develop the team to do the same.

This is a key position within the business, so the successful candidate will need to be extremely hard working, dedicated and committed to go the extra mile for their guests, a real people's person, but very much a hands-on as this is not an office role.

The Client:

Family owned, forward thinking company that recognises its team members, and value the creativity and personality that you can bring to your role. One of the top rated hotel & spas' in the area

Required Skills:

  • Experience within 4/5* environment of at least 12 months.
  • Continually monitor the quality of standards in line with client's policies and standards
  • Oversee all departments within the hotel on a daily basis, assisting department heads in maintaining a smooth operation.
  • Responsible for ensuring the highest standards of Health, Safety & Hygiene across all departments
  • Monitor and maintain existing F&B control systems ensuring correct profit levels are achieved and maintained.
  • Maintain excellent guest relations at all times, seeking feedback to ensure their requirements are always met and their experience within the hotel is of the highest standard.
  • Be aware of the revenue and GOP targets, updating your team regularly on how their departments are performing in terms of sales and cost control
  • Strong leader and developer of people, you will have an active interest in the interview and selection of your team members.
  • Ensure the security of cash, stock and company property are managed in line with the company procedures.
  • Carry out regular audits within all departments ensuring standards are being met, and action plans completed to address any concerns.

The Package / Benefits / Opportunities:

  • Up to £35k depending on experience
  • Discounted rates across the group
  • Meals on duty
  • Free use of facilities.

James Webber Recruitment prides itself on providing the highest quality of hotel / restaurant staff and due to the high volume of applicants, please note that we will only be in contact with you if your application is successful. ONLY CANDIDATES ELIGIBLE TO LIVE AND WORK IN THE UK MAY APPLY.

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