Hospitality Recruitment Agencies Brochure

NIGHT Operations Manager - Contract Cleaning - £36,000

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Location: London, Central London / West End (WC2E 9BH)

Salary: £36000 - £38000 per annum Bonus Benefits

Date posted: 29/11/2019

Employer type: Restaurant

Job type: Head Chef

Contact: Leon Beattie

Ref: LB-4690

NIGHT Operations Manager - Contract Cleaning - London

£36,000 bonus

Location: Inner London
With over 20 years of experience in the sector, my client has built up an industry-leading reputation within the Soft Services Facilities Management sector, covering the Hospitality and catering sector.
Known for not only working with the best people in London but doing it with honesty, integrity and professionalism.
As the company expands we are looking to recruit additional Operations Managers to manage client accounts and personnel.

We are looking to speak with Operators and Area Managers with experience in the sector who are process-driven, with strong people management skills and commercial insight.

Ideal NIGHT Operations Manager

  • Will be flexible, confident, compliance aware, proactive and able to work well under pressure.
  • You will be representing the company when meeting and working with clients, so a pleasant personality and self-motivation are key.
  • This role will involve travelling and some late evening/weekend working so flexibility is a must.
  • Will have a proven track record in cleaning contract management
  • Will have a proven track record of staff management
  • Excellent customer service, communication and listening skills
  • Strong people management skills
  • Proven planning and organisational skills
  • Ability to handle objections and think on your feet
  • Results-driven with a strong work ethic & proactive approach
  • Excellent rapport building skills with a confident and outgoing personality
  • Good working knowledge of MS Office

Responsibilities of the NIGHT Operations Manager

  • Site visits and client liaison.
  • Managing the on-site team, organising rotas, restructuring teams.
  • Ensuring contractual obligations are carried out, such as monitoring KPI's, service-level agreements and local budget management.
  • Assisting Resourcing with the recruitment process and ensuring all new employees are trialled and inducted in line with company policy
  • Liaising with HR to implement and enforce disciplinary procedures and investigations
  • Ensure the team on-site comply with health and safety policy and procedures.
  • Monitor performance of team members, and ensure on-going training is provided and recorded appropriately
  • Continually monitor quality on-site and regularly communicate with clients to ensure service-level agreement are being met
  • Identify and develop opportunities to grow the business within the client organisation, either by extending the scope of the contract or introducing other services.

NIGHT Operations Manager - Contract Cleaning - London

£36,000 bonus

Location: Inner London

Like what you hear? Apply now with an up to date CV. Interviews immediately

James Webber Recruitment are acting as an employment agency in relation to this permanent vacancy.

James Webber Recruitment prides itself on providing the highest quality of hospitality candidates and due to the high volume of applicants, please note that we will only be in contact with you if your application is successful. We will retain your details and contact you about future opportunities, you can opt-out at any time.


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