Hospitality Recruitment Agencies Brochure

Operations Manager - Luxury Hotel & Spa - Devon - £35k

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Location: Devon, Devon (PL4 6AB)

Salary: £35000 - £40000 per annum Bonus & Additional Benefits

Date posted: 14/1/2020

Employer type: Hotel

Job type: Hotel Management

Contact: Rob MacDonald

Ref: RM-5427

Hotel Operations Manager

Stunning Hotel - Devon

Currently recruiting for a highly ambitious and passionate Hotel Operations Manager with experience within a 4/5 Star background looking for their next challenge.

You will operate and manage the overall day to day activities within the hotel with key focus across the FOH and F&B operation, maintaining the highest levels of 5* Guest Service at all times, ensuring a smooth Guest Journey is delivered during all points of their guests visit from arrival to departure.

You will identify and maximise all sales opportunities and develop the team to do the same.

This is a key position within the business, so the person has to be extremely hard working, dedicated and committed to go the extra mile for their guests, a real people's person, but very much a hands-on person as this is not an office role.

Required Skills:

  • Experience within 4/5* environment of at least 12 months.
  • Continually monitor the quality of standards in line with client's policies and AA standards
  • Oversee all departments within the hotel on a daily basis, assisting department heads in maintaining a smooth operation.
  • Responsible for ensuring the highest standards of Health, Safety & Hygiene across all departments
  • Monitor and maintain existing F&B control systems ensuring correct profit levels are achieved and maintained.
  • Maintain excellent guest relations at all times, seeking feedback to ensure their requirements are always met and their experience within the hotel is of the highest standard.
  • Be aware of the revenue and GOP targets, updating your team regularly on how their departments are performing in terms of sales and cost control
  • Strong leader and developer of people, you will have an active interest in the interview and selection of your team members.
  • Ensure the security of cash, stock and company property are managed
  • Carry out regular audits within all departments ensuring standards are being met, and action plans completed to address any concerns.

The Package / Benefits / Opportunities:

  • From £35k depending on experience Bonus
  • Discounted rates across the group
  • Meals on duty
  • Free use of facilities.

James Webber Recruitment are acting as an employment agency in relation to this permanent vacancy.

James Webber Recruitment prides itself on providing the highest quality of hospitality candidates and due to the high volume of applicants, please note that we will only be in contact with you if your application is successful, however we will retain your details on file and advise you about future opportunities which may be suitable.

Your details will be treated in the strictest confidence as per GDPR guidelines and you can opt out at any time.


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