Reception Manager
This job does not exist anymore.
Try running a new search or browse our vacancies.
Or fill in the form below to receive job alerts.
| Job Type | Permanent Full Time |
| Location | Thame, Oxfordshire |
| Area | Oxfordshire, England |
| Sector | Reception/Concierge |
| Salary | £28000 - £30000 per annum + Great company bens / Livein @ £210/m |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | BI8081RR_1679920386 |
- Description
Reception Manager - 4* Hotel & Country Club - Oxfordshire - £30K + Benefits
The Package / Benefits / Opportunities
An annual salary up to £30,000 with some fantastic Employee benefits including:
* Friends and Family rates and discounted Leisure & Spa use in your own hotel and others across the UK
* Excellent career development and training opportunities.
* Great Team who have fun but still get the work done.Our client is a 4* country club with 70 rooms, golf, conference and leisure facilities close to Oxford.
We are looking for an experienced and enthusiastic Reception Manager who can lead your team of 5 to provide the very best guest experience at all times, from arrival to departure.
We need a strong Reception Manager who deal with the everyday issues that can be faced in Front Office and therefore you need to be very organised and have a good eye for detail within a resort.
* You will be managing the daily operation and coordination of front of house operations, setting up FO procedures to ensure a smooth shift every time, able to manage requests for various room types without disappointing the guest and processing all bookings via central reservations paying attention to detail.
* You will need to have experience of managing and analysing guest satisfaction levels.
* Maximise room occupancy, recognising guests needs to promote hotel services and in-house facilities i.e. Restaurant, Health Spa & Golf.
* Setting of departmental objectives, policies and targets and rotas
* Ensure Team Members have current knowledge of products, services, pricing and policies, as well as knowledge of the local area.
* Communicating with Management regarding employee and customer service issues
The Essential Skills:
Personal qualities required are:
* Previous experience of managing a small Reception & Nights team at Reception or Front Office Manager level.
* Must be from a 4* hotel environment and able to work early and late shifts, working 5 days out of 7.
* Be self-driven, able to work within a team and be willing to be 'hands-on' at all times.
* Knowledge of Opera will be an advantage.
