Front of house / Customer service Manager, £36K, Essex
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| Job Type | Permanent Full Time |
| Location | Saffron Walden, Essex |
| Area | Essex, England |
| Sector | Restaurant Management |
| Salary | £30000 - £36000 per annum + Good work-life balance |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | VSMSH_1685962969 |
- Description
We are looking for an experienced Front of House Manager for a popular venue based in Saffron Walden, Essex.
As the Front of House Manager, you will be responsible for all customer service activities at the venue.
This is a great opportunity to join a friendly team, working in a fantastic environment. In return, you will be offered a highly competitive salary of up to £36,000 per year, working 40 hours per week, with a really good work life balance.
Key responsibilities include:
- Overseeing the day-to-day customer service operations
- Ensuring customer satisfaction in all dealings
- Answering customer queries in line with company policy
- Overseeing and managing staff
- Maintaining a high standard of customer service
- Resolving customer complaints
- Implementing strategies to improve customer service
Developing positive relationships with customers To be considered for this role, you must have at least 1-2 years of customer service management experience, strong leadership and communication skills, and the ability to multitask. Experience managing large teams is also necessary.
If you are interested in this opportunity, please get in touch to arrange a chat, thank you!
