Assistant Spa Manager - Leading Resort
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| Job Type | Permanent Full Time |
| Location | Newport |
| Area | Newport, Wales |
| Sector | Leisure Management |
| Salary | £28000 - £28500 per annum + Excellent Benefits |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | RM-9165_1694419351 |
- Description
Assistant Spa Manager
Award winning resort
JWR is excited to be working with one of the South West's most Iconic Resorts looking to recruit an experienced Assistant Spa Manager to support the Head of Spa Operations in managing the day-to-day operation of the Spa and treatment rooms within the resort.The Package
Salary from £28k
Leisure Membership
Health-care & well-being support and plans
Pension
Discounts across the groupJob description
As Assistant Spa Manager, you will continually surpass expectations and lead a motivated and successful Spa team to deliver the very best in guest experience whilst having a key focus of driving revenue and maximizing profitability.As Assistant Spa Manager, you will ensure that the Spa is operating to provide a consistent service in line with the Hotels guidelines and ethos.
Reporting to the Operations Director and Head of Spa Operations, as Assistant Spa Manager you will be professional, knowledgeable, and dedicated in delivering 5* experiences whilst being highly attentive with strong communication and interpersonal skills. You will be confident building relationships with Spa members and hotel guests and be friendly and enthusiastic with a drive to help the Spa to continue to thrive and grow.
Top-rated business & leisure resort with 200+ rooms, multiple restaurants, exceptional spa & leisure facilities.Responsibilities
- Ensuring the smooth day to day running of all Spa operations including Beauty Bar.
- Continually surpassing guest's expectations and leading the team to deliver outstanding guest comfort and seamless attention to detail.
- Developing and managing a dedicated Spa team, encouraging personal progression and identifying training needs and opportunities.
- Contributing to budget management, stock control and monitoring and reporting on the Spa's financial performance, including treatments, retail, F&B and memberships.
- Ensuring that the agreed wage percentage remains within budget.
The Person
- A genuine passion for health and well-being.
- Previous experience managing a high-volume luxury Spa to a 5* standard at assistant/supervisory level
- The ability to recruit, motivate, support and train the Spa team.
- The motivation to continually exceed guest expectations and develop The Spa offering.
- Industry recognised qualifications.
If you would be interested in discussing in more detail, and for more information, send your CV today!
