Deputy Operations Manager
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| Job Type | Permanent Full Time |
| Location | Worcester, Worcestershire |
| Area | Hereford and Worcester, England |
| Sector | Sales & Marketing |
| Salary | £30000 - £32000 per annum + plus bonus & excellent staff benefit |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | LR-9424_1704299108 |
- Description
ROLE: Deputy Operations Manager
LOCATION: Worcester
SALARY: Circa £30-35,000 per year
Our client is a busy Travel Management Company, who are looking to recruit a Deputy Operations Manager to assist them in ensuring their service and delivery is all it can be, in terms of quality, speed and efficiency.
This role would suit a Deputy Operations Manager from a Travel Management company, Reservations Manager or Front Office Manager from a hotel environment who is looking to work Monday to Friday.
As Deputy Operations Manager,
* you will manage and oversee a team of 10 hotel & travel sales consultants to ensure that we deliver all clients agreed Service Level Agreements.
* Manage response times to all enquiries for accommodation & travel.
* Be able to resolve issues and manage situations with external suppliers.
* Have a good eye for the detail and accuracy.
The ideal candidate will be from a travel or hotel background with proven experience of motivating and managing a growing team of hotel & travel consultants.
We have identified that there is a gap in the business and we need a Deputy Operations Manager who can manage and motivate an operations team as well as liaising with key contracted clients.
This role is varied and challenging - every day is never the same - and will encompass managing the sales conversion of all enquiries, providing the hotel and travel consultants with support to achieve their targets and KPI's.
