Front of House Manager

https://www.jwrecruitment.co.uk/7680/job2025-09-11 10:44:452025-10-08 JW Recruitment
Job Type Permanent Full Time
Location Derby, Derbyshire
Area Derbyshire, England Derbyshire England Derby, Derbyshire
Sector Reception/Concierge
Salary Up to £35000 per annum + plus bonus & excellent staff benefits
Start Date ASAP
Advertiser remoteapi
Job Ref LR-10788_1757583885
Employer Hotel
Description

Front Office Manager - 4-Star Branded Hotel
Location: Derby, East Midlands
Salary: Circa £35,000 + up to 10% bonus

Lead a Talented Front Office Team at a Prestigious 4-Star Hotel in Derby and make your mark!

Be the face of a prestigious international 4-star hotel in Derby, leading a talented Front Office team at the heart of the guest experience. With 100+ rooms and extensive meeting & event facilities, this exciting opportunity is perfect for a confident Front Office Manager (or ambitious Assistant Front Office Manager ready to step up) who thrives on team leadership and service excellence.
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Key Highlights
* Lead & Inspire: Take charge of a talented Front Office team and shape every guest experience, setting the standard from check-in to check-out.
* People Development: Coach, motivate and develop a high-performing team.
* Cross-Functional Collaboration: Work with Housekeeping, Revenue & F&B to maximise occupancy and guest satisfaction.
* VIP & Guest Excellence: Handle feedback, escalations, and special guest experiences.
* Career Growth: Progress into Rooms Division or Operations leadership.
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What We're Looking For:
* Front Office Manager or Assistant experience in a 4-star branded hotel.
* Strong PMS knowledge (Opera or similar).
* Hands-on, people-focused leader with excellent communication skills.
* Flexible for varied shifts including weekends.

Right to work in the UK required (no sponsorship available).

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