Golf Membership Manager - Luxury Resort

Golf Membership Manager
Luxury Resort - South West
JWR is delighted to be working with a leading luxury hospitality group to recruit an experienced Golf Membership Manager. This is a fantastic opportunity for a driven and customer-focused professional to take ownership of the golf membership function, managing day-to-day operations, membership sales, renewals, and delivering exceptional experiences for members.

Package

• Salary £29,800+ Bonus (£3-5k)
• Healthcare cash plans
• Leisure club membership
• Free parking
• Health & well-being support and discounts
• Discounts across the group
• Opportunities to progress and develop
  

Responsibilities

• Oversee and manage all aspects of golf membership including sales, renewals, administration, and debt management.
• Act as the main point of contact for golf members, ensuring outstanding levels of communication and customer service.
• Plan, organise, and deliver an annual calendar of golf competitions, events, and inter-club matches.
• Manage corporate memberships including tee-time bookings and administration of named individuals.
• Support budgeting processes and provide sales actions to ensure annual revenue targets are achieved.
• Lead membership committee meetings, produce accurate reports, and manage member feedback.
• Develop membership marketing materials and communications, including newsletters, welcome packs, and promotional content.
• Build and maintain excellent relationships with members, colleagues, and industry bodies.
• Ensure compliance with health & safety standards and promote a culture of professionalism and service excellence.

Requirements

• Strong commercial acumen with a track record of achieving sales and revenue targets.
• Excellent communication and leadership skills, with the ability to inspire and motivate a team.
• Strong organisational skills, with the ability to plan and deliver multiple events and activities.
• A passion for delivering exceptional customer experiences and building strong member relationships.

If you would be interested in discussing in more detail, send your CV today! If you are a highly motivated leader with a passion for golf, hospitality, and creating memorable member experiences, we'd love to hear from you.