Conference and Events Manager

Conference and Events Manager - Hertfordshire

Located near St Albans within an hour's commute from London, the property Set in acres of beautiful, landscaped gardens, is the perfect venue for corporate conferences, weddings, retreats, public events and private functions.

Conference and Events Manager opportunity

As Conference and Events Manager you'll oversee and be responsible for the smooth day to day operations of the conference events and weddings. You will also be responsible for working with the management team in ensuring excellent training and standards are maintained at all times, driving service delivery within this department through effective leadership, strong communication and an engaging and personable management style

If you are passionate about food and drink and have the ambition to be part of an incredible journey to become the best provider of hospitality, then this could be an ideal role for you.

Responsibilities

• Deliver world class dining to all clients - creating 'wow' moments for all guests
• Provide constant training to team members based on their requirements
• Motivate and engage with the team
• Lead team briefings in a clear and timely manner
• Responsible for closing down and cashing up on duty and processing customer credit charges liaison with other relevant departments
• 'Hands on' management
• Ensure all health, safety and hygiene practices and procedures are followed correctly
• Manage the staff rota and the teams annualised hours, ensuring staffing levels match business needs (understand staff budgets)
• Liaise with clients and guests to be able to meet and exceed their expectations

Who are you?

• a lover of great service.
• You are a positive person who loves to engage with all types of guests.
• You thrive in a team environment and have the ability to provide constructive feedback and training within a team.
• You will be used to thinking on your feet and remaining calm under pressure.
• You will need to be flexible and have the ability to work shift patterns including regular weekends and adapt with the needs of the business

What can we offer you as Conference and Events Manager?

• a Salary c£35,000 to £37,000 reviewed annually
• Free access to the on site facilities
• Access to the company pension scheme
• Free on-site parking
• Great learning and development opportunities
• Free online training and development programmes
• Regular staff social events!