Head of Groups & Events Planning - Luxury 5-Star Hotel - Central London

Salary: Up to £50,000 + Bonus + Outstanding Benefits

We are recruiting on behalf of a luxury 5-star lifestyle hotel in Central London, home to stylish restaurants, bars and exceptional event spaces. We are seeking an experienced Head of Groups & Events Planning to lead the Groups & Events department and drive revenue across all meetings, social events and group business.

Benefits

Holidays: 29 days' holiday including 8 public holidays

· Contributory pension scheme

· Refer a friend bonus: £500 (subject to successfully completed 6 months' probation)

· Discounted dental and health cover with HSF

· Travel & Food discounts: excellent employee special rates in the company hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount

· Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform

· Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)

· High street discounts: with Perks at Work

The Role

As Head of Groups & Events Planning, you will manage the full planning and coordination of group bookings and events, ensuring flawless execution and maximum profitability. You will lead, train and develop a team of Conference Coordinators/Executives while delivering a high level of client service and operational accuracy.

Key Responsibilities

• Maximise revenue across all groups, meetings and events.

• Lead, coach and develop the Groups & Events team, setting goals and driving performance.

• Oversee planning and contracting for all groups and events, ensuring all details are executed to luxury standards.

• Support the team with sales training for site visits, upselling and client engagement.

• Ensure accurate reporting of all group/event revenue in FOCUS/MICE Switch.

• Create action plans to generate new social and corporate event business.

• Work with F&B on departmental budgeting, forecasting and monthly projections.

• Provide insights for business reviews: OTB business, trends, conversion ratios and opportunities.

• Prepare monthly and quarterly Banqueting and Meeting Room forecasts and analysis.

• Allocate future events based on team workload and event complexity.

• Review contracts and assign group/event planners accordingly.

• Support hands-on event management when required to ensure 360° coverage.

• Review and approve group summaries and BEOs-issued minimum 7 days pre-event.

• Resolve and document operational issues to improve processes and minimise future incidents.

• Lead pre-con meetings to ensure strong communication between clients and department heads.

About You

• Strong background in Groups & Events Planning within luxury hotels is essential.

• Experienced leader with proven team management and development skills.

• Excellent communication, organisation and client relationship abilities.

• Commercially focused with experience in forecasting, budgeting and event revenue optimisation.

• Knowledge of systems such as FOCUS/MICE Switch is desirable.

• Must have full right to work in the UK.

Benefits

• Salary up to £50,000

• Performance bonus

• Excellent benefits package

• Opportunity to join a luxury lifestyle hotel with high-profile event spaces

• Career progression within a prestigious hospitality environment

If you're an experienced luxury hotel Groups & Events professional ready for your next challenge, apply now for immediate consideration.