Senior Groups & Events Manager, 5-star hotel


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https://www.jwrecruitment.co.uk/7978/job2026-01-14 14:32:141970-01-01 JW Recruitment
Job Type Permanent Full Time
Location West End, London
Area London, England London England West End, London
Sector Sales & Marketing
Salary Up to £50000 per annum + service charge, bonus and benefits
Start Date ASAP
Advertiser remoteapi
Job Ref SGEP26_1768401134
Description

Senior Groups & Events Manager - 5-Star Hotel - Central London

Salary: Up to £50,000 + service charge, performance related bonus and outstanding benefits

We are recruiting on behalf of a luxury 5-star lifestyle hotel in Central London, home to stylish restaurants, bars and exceptional event spaces. We are seeking an experienced Senior Groups & Events Manager to lead the Groups & Events department and drive revenue across all meetings, social events and group business.


Benefits

  • 29 days' holiday including 8 public holidays

  • Contributory pension scheme

  • Refer-a-friend bonus: £500 (subject to successful completion of 6 months' probation)

  • Discounted dental and health cover with HSF

  • Travel & Food discounts: excellent employee rates across company hotels worldwide for team members, friends & family, including F&B discounts

  • Personal development: unlimited access to an online learning platform from day one

  • Career growth: opportunity to progress within a global network of 350+ hotels (subject to right to work rules)

  • High-street discounts via Perks at Work


The Role

As Senior Groups & Events Manager, you will manage the full planning and coordination of group bookings and events, ensuring flawless execution and maximum profitability. You will lead, train and develop a team of Conference Coordinators/Executives while delivering exceptional client service and operational accuracy.


Key Responsibilities

  • Maximise revenue across all groups, meetings and events

  • Lead, coach and develop the Groups & Events team, setting objectives and driving performance

  • Oversee planning and contracting for all group and event business, ensuring delivery to luxury standards

  • Support the team with sales training, site inspections, upselling and client engagement

  • Ensure accurate reporting of all group and event revenue within FOCUS/MICE Switch

  • Create action plans to drive new social and corporate event business

  • Work closely with F&B on budgeting, forecasting and monthly projections

  • Provide commercial insights for business reviews including OTB, trends, conversion and opportunities

  • Prepare monthly and quarterly banqueting and meeting room forecasts

  • Allocate future events based on workload and complexity

  • Review contracts and assign planners accordingly

  • Provide hands-on event management support when required

  • Review and approve group summaries and BEOs (issued minimum 7 days prior to events)

  • Resolve operational issues and implement process improvements

  • Lead pre-con meetings to ensure strong communication between clients and hotel departments


About You

  • Proven background in Groups & Events Planning within luxury hotels

  • Experienced people manager with strong leadership and development skills

  • Highly organised with excellent communication and client relationship abilities

  • Commercially driven with experience in forecasting, budgeting and revenue optimisation

  • Knowledge of FOCUS/MICE Switch or similar systems is desirable

  • Must have full right to work in the UK


Package

  • Salary up to £50,000

  • Performance-related bonus

  • Comprehensive benefits package

  • Opportunity to join a high-profile luxury lifestyle hotel

  • Strong career progression opportunities

If you are looking for your next step in Groups and Events Management please get in touch!

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