Revenue Manager

Role: Sales Office Manager (with Revenue Management Responsibilities)
Location: Birmingham (Hybrid working flexibility once embedded)
Salary: £38-40k + Monthly Performance Bonus -based on Personal KPI's

Lead the sales office. Influence revenue. Drive commercial results.

We're recruiting a Sales Office Manager for a well-established 4-star hotel in Birmingham, offering a role that blends sales office leadership with hands-on revenue management exposure. This is an excellent opportunity for an experienced Reservations, Sales Office, or Revenue-focused professional looking to step into a broader commercial role with clear scope and support.

You'll take ownership of the Reservations and Meetings & Events sales function while working closely with the General Manager to support pricing, forecasting, and distribution decisions across rooms and events. The role is operationally involved but balanced, with hybrid working flexibility available once you're fully embedded in the business.
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The Role
* Lead and develop the Reservations and Meetings & Events sales team of 3, creating a proactive, conversion-focused culture
* Manage day-to-day sales office performance, pace, enquiry handling, and conversion
* Support revenue strategy across rooms and events, including pricing, yield, and channel mix
* Monitor forecasts, budgets, and pick-up to identify risks and opportunities
* Produce regular reports and insights to inform commercial decision-making
* Work in partnership with the General Manager and wider leadership team to drive performance
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What We're Looking For
* Experience as a Sales Office Manager, Reservations Manager, or Revenue Manager within a hotel environment
* Strong commercial awareness with a working knowledge of revenue management principles
* Confidence with forecasting, pace, budgets, and distribution channels (OTA, CRS, GDS)
* Comfortable using hotel systems (Guestline PMS experience desirable)
* A people-focused leader who can motivate teams and improve conversion and results
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Why Join Us?
* A genuinely balanced role combining sales leadership with revenue exposure
* Hybrid working flexibility once established in the role
* The chance to work closely with senior leadership and influence commercial performance
* Clear scope to develop further into a senior revenue or commercial management position
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Please note: You must have the right to live and work in the UK. Sponsorship is not available for this role.