Hotel General Manager


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https://www.jwrecruitment.co.uk/job-search/7393/job2025-05-22 09:59:401970-01-01 JW Recruitment
Job Type Permanent Full Time
Location Redhill, Surrey
Area Surrey, England Surrey England Redhill, Surrey
Sector Hotel Management
Salary £90000 - £91000 per annum + + bonus + benefits
Start Date ASAP
Advertiser remoteapi
Job Ref JN 10757_1747904379
Description

General Manager - Luxury Country House

Are you an experienced hospitality professional with a passion for luxury service, deluxe properties, and rural charm? We're recruiting on behalf of a prestigious, privately owned country house hotel nestled in the stunning British countryside. This is a rare and exciting opportunity for an experienced General Manager to take the reins of a much-loved operation with an excellent reputation for quality, service, and guest experience.

The General Manager Package

  • A basic salary of IRO £90000
  • A bonus scheme based on financial performance
  • BUPA health care scheme
  • Other wider company benefits

The Role

As General Manager, you will lead all aspects of the hotel's day-to-day operations - including front of house, F&B, housekeeping, spa, events, and guest services - ensuring exceptional standards are maintained throughout. With a hands-on and strategic approach, you'll inspire your team, drive commercial performance, and ensure each guest enjoys a truly memorable stay.

Key Responsibilities

  • Lead, manage, and motivate a diverse hospitality team
  • Oversee hotel operations with an eye for detail and quality
  • Manage budgets, financial performance, and cost controls
  • Drive occupancy and revenue through strong commercial acumen
  • Maintain compliance and uphold the highest service standards
  • Cultivate a warm, welcoming environment that reflects the hotel's heritage and character
  • Liaise with owners and stakeholders to shape long-term strategy

About You

  • Proven experience as a General Manager or senior operations leader within a deluxe independent 4- or 5-star hotel environment
  • Strong knowledge of luxury service expectations and boutique hospitality
  • Commercially astute with experience managing P&L and achieving KPIs
  • Excellent leadership, people development, and communication skills
  • Calm under pressure, solutions-focused, and adaptable
  • A genuine passion for the guest journey and countryside hospitality
  • Familiarity with UK employment laws, health & safety, and licensing
Keywords
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