Hotel General Manager
| Job Type | Permanent Full Time |
| Location | Redhill, Surrey |
| Area | Surrey, England |
| Sector | Hotel Management |
| Salary | £90000 - £91000 per annum + + bonus + benefits |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | JN 10757_1747904379 |
| Employer | Hotel |
- Description
General Manager - Luxury Country House
Are you an experienced hospitality professional with a passion for luxury service, deluxe properties, and rural charm? We're recruiting on behalf of a prestigious, privately owned country house hotel nestled in the stunning British countryside. This is a rare and exciting opportunity for an experienced General Manager to take the reins of a much-loved operation with an excellent reputation for quality, service, and guest experience.
The General Manager Package
- A basic salary of IRO £90000
- A bonus scheme based on financial performance
- BUPA health care scheme
- Other wider company benefits
The Role
As General Manager, you will lead all aspects of the hotel's day-to-day operations - including front of house, F&B, housekeeping, spa, events, and guest services - ensuring exceptional standards are maintained throughout. With a hands-on and strategic approach, you'll inspire your team, drive commercial performance, and ensure each guest enjoys a truly memorable stay.
Key Responsibilities
- Lead, manage, and motivate a diverse hospitality team
- Oversee hotel operations with an eye for detail and quality
- Manage budgets, financial performance, and cost controls
- Drive occupancy and revenue through strong commercial acumen
- Maintain compliance and uphold the highest service standards
- Cultivate a warm, welcoming environment that reflects the hotel's heritage and character
- Liaise with owners and stakeholders to shape long-term strategy
About You
- Proven experience as a General Manager or senior operations leader within a deluxe independent 4- or 5-star hotel environment
- Strong knowledge of luxury service expectations and boutique hospitality
- Commercially astute with experience managing P&L and achieving KPIs
- Excellent leadership, people development, and communication skills
- Calm under pressure, solutions-focused, and adaptable
- A genuine passion for the guest journey and countryside hospitality
- Familiarity with UK employment laws, health & safety, and licensing
