Front office Manager
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| Job Type | Permanent Full Time |
| Location | Oxfordshire |
| Area | Oxfordshire, England |
| Sector | Reception/Concierge |
| Salary | £35000 - £40000 per annum + Great Company Benefits |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | AD - 10872_1752847073 |
- Description
Front Office Manager - Luxury Hotel & Spa - Oxfordshire
Location: Oxford
Salary: Competitive base Negotiable, circa £38,000
Accommodation: Live-in available
Perks: Outstanding career development, stunning countryside location, wellness-focused environmentAre you a dynamic hospitality professional ready to lead the front office operations of a luxurious countryside Hotel & Spa near Oxford? We are seeking an exceptional Front Office Manager to join our senior leadership team and take ownership of the guest experience from arrival to departure.
About the Role:
As Front Office Manager, you will be the face of our property, managing the day-to-day operations of Reception, Concierge, and Guest Services teams. You'll lead with passion, ensure impeccable service standards, and cultivate a culture of warmth and professionalism.
Key Responsibilities:
Lead and motivate the front office team to deliver five-star service
Oversee check-in/check-out processes, reservations, and guest relations
Maintain high standards of presentation, guest interaction, and operational efficiency
Handle guest concerns with confidence and care, using strong conflict resolution skills
Collaborate with other departments to enhance the overall guest experience
Train, coach, and develop front office staff, fostering a high-performance team culture
Requirements:
Proven experience in a Hotel Front Office, Head Reception, Front of House Management, or equivalent role
Strong people management experience - leading, developing, and inspiring teams
Passion for hospitality, guest satisfaction, and premium service delivery
Skilled in negotiation, conflict resolution, and maintaining composure under pressure
Professional, quality-driven, and results-oriented
What We Offer:
Competitive base salary negotiable, approx. £38,000
Live-in accommodation in a picturesque countryside setting
Opportunities for career progression and personal development
A supportive and values-driven team culture
The chance to be part of a prestigious hotel and spa with a strong reputation for excellence
If you're ready to elevate your hospitality career in a setting that blends luxury, relaxation, and exceptional service, we want to hear from you.
