Front of House Manager - Luxury Retreat
Job Type | Permanent Full Time |
Location | Gloucestershire |
Area | Gloucestershire, England |
Sector | Hotel ManagementReception/Concierge |
Salary | £38000 - £40000 per annum + Bonus & additional benefits |
Start Date | ASAP |
Advertiser | remoteapi |
Job Ref | RM-11019_1759761285 |
Employer | Hotel |
- Description
Front of House / Guest Services Manager
Luxury Lakeside Retreat - Cotswolds
JWR is working with a stunning private lakeside estate in Gloucestershire, seeking an experienced Front of House Manager to lead their guest-facing team and deliver exceptional five-star service across the property.Package
- Salary £38,000 - £40,000 + Bonus
- Free Parking
- Discounts across the estate
- Opportunities for career development and training
Role
Are you a warm, polished and service-driven hospitality professional looking to take the next step in a luxury lifestyle environment?
As Front of House Manager, you'll oversee the day-to-day guest experience, ensuring seamless service and attention to detail throughout.
You'll manage and motivate a small, dedicated front of house team, supporting a clientele that expects the highest standards of professionalism and discretion.Responsibilities
- Lead and develop the front of house and guest services teams
- Ensure an exceptional and personal guest experience across all touch-points
- Oversee daily operations, including arrivals, departures, and concierge support
- Work closely with Housekeeping, F&B, Spa, Activities and Estate Operations to maintain smooth communication
- Uphold brand standards and drive continuous improvement in service delivery
Requirements
- Proven experience in a luxury hotel, resort, or private members environment
- Naturally warm, professional, and confident in guest interaction
- Strong leadership and team development skills
- Excellent organisational abilities with a hands-on approach
- Passionate about creating memorable guest experiences
If you would be interested in discussing in more detail, send your CV today!