Room Division Manager, boutique hotel, £60,000 + 25% bonus

Room Division Manager
Luxury Hotel | Central London
Salary: Up to £60,000 + Up to 25% Discretionary Bonus
Predominantly Monday-Friday

We are proud to be partnering with a prestigious luxury Central London Boutique hotel (less than 100 rooms) to recruit an exceptional Room Division Manager to join their Senior Management Team. This is a rare and highly sought-after opportunity to step into a pivotal leadership role within a flagship property renowned for its service excellence, refined guest experience, and outstanding reputation.

This role is designed for a proven hospitality leader who thrives in a luxury environment and is passionate about driving standards, developing high-performing teams, and delivering memorable guest journeys at every touchpoint.

Package & Benefits

• Salary up to £60,000

• Up to 25% discretionary bonus

• 33 days holiday (inclusive of bank holidays)

• Pension: 6% Employer / 2% Employee contribution

• Access to Mintago platform

• Private healthcare via BUPA

• Critical Illness Cover

• Death in Service benefit

• Employee Assistance Programme (EAP)

• Meals on duty

The Opportunity

As Room Division Manager, you will take full strategic and operational ownership of the hotel's Front Office, Housekeeping, and Reservations departments. You will play a key role in shaping the guest experience, influencing commercial performance, and contributing to wider business strategy as part of the senior leadership team.

With a predominantly Monday to Friday working pattern, this role offers an exceptional balance of senior-level responsibility and quality of life - a genuine standout opportunity within the luxury hospitality market.

Key Responsibilities

• Provide inspirational leadership to Front Office, Housekeeping, and Reservations teams

• Drive exceptional guest satisfaction and service standards across the entire Rooms Division

• Manage budgets, forecasting, and departmental KPIs to maximise performance and profitability

• Lead recruitment, training, and development to build a strong leadership pipeline

• Ensure brand, quality, and compliance standards are consistently exceeded

• Collaborate with the General Manager and Senior Management Team on strategic initiatives and long-term planning

Essential Requirements

• Proven experience in a similar senior Rooms Division or Front Office leadership role

• Background in a luxury hotel environment is essential

• Strong commercial acumen with experience managing budgets and performance metrics

• Outstanding leadership, communication, and stakeholder management skills

• A genuine passion for luxury hospitality and delivering world-class guest experiences

Please note: Only candidates currently working in hospitality in a similar role and environment will be considered

Why Apply?

This is a career-defining opportunity to join one of London's most respected luxury hotels in a senior, influential role with real scope to make an impact. You will be trusted to shape the guest experience, lead large teams, and play a central role in the ongoing success and reputation of the property.

If you are a luxury hospitality professional ready to take the next step in your leadership journey, we would love to hear from you.