Marketing Manager - Hospitality Retail - Up to 55k + Benefits

Marketing Manager - Hospitality Retail Company - Mon - Fri with Some Hybrid Working - Up to 55k + Benefits

IMMEDIATE START

Our client is seeking a dynamic and growing hospitality retail company based in Croydon, focused on delivering exceptional customer experiences across our venues. With a strong emphasis on quality, innovation, and brand consistency, we are looking for a talented Marketing Manager to lead and execute our marketing strategy.

Role Overview:
The Marketing Manager will be responsible for developing and implementing marketing initiatives that drive brand awareness, customer engagement, and revenue growth. This role requires a hands-on professional with experience in hospitality or retail marketing, capable of managing campaigns across digital and offline channels.

Key Responsibilities:

• Develop and execute comprehensive marketing strategies aligned with business objectives
• Plan and manage multi-channel campaigns, including social media, email, in-store promotions, and local partnerships
• Oversee brand positioning and ensure consistency across all touchpoints
• Analyse campaign performance and customer data to optimise marketing efforts
• Manage content creation, including copywriting, visuals, and promotional materials
• Collaborate with operations teams to support new launches, seasonal campaigns, and events
• Build relationships with local businesses, influencers, and media outlets
• Manage marketing budgets and track ROI
• Lead and support junior marketing team members or external agencies where applicable

Key Requirements:

• Proven experience in a marketing role, ideally within hospitality, retail, or a similar customer-focused sector
• Strong understanding of digital marketing channels, including social media, SEO, and email marketing
• Excellent communication and organisational skills
• Analytical mindset with experience using marketing tools and reporting platforms
• Creative thinker with a strong eye for branding and customer experience
• Ability to work in a fast-paced environment and manage multiple projects simultaneously

Desirable Skills:

• Experience with CRM systems and customer loyalty programmes
• Basic design skills (e.g., Canva, Adobe Creative Suite)
• Event planning and local marketing experience

What We Offer:

• Competitive salary of up to 55k (dependent on experience)
• Opportunity to shape and grow a brand within a thriving business
• Staff discounts across all venues
• Career development opportunities
• Supportive and collaborative working environment