Spa Manager

Spa Manager - Luxury Hotel & Spa | United Kingdom

The Opportunity
An exciting opportunity has arisen for an experienced and passionate Spa Manager to lead the operations of a prestigious luxury hotel spa in the UK. This Spa Manager role is a key leadership position, ideal for a dynamic individual who thrives on delivering exceptional guest experiences while driving commercial performance.

The Package
* A basic salary of £35000
* Free Parking
* Discounted Food and Beverage
* Friends & Family room rates,
* Employee assistance programme
* Death in service benefit
* Company pension provision
* Departmental incentives.

The Role
As Spa Manager, you will take full responsibility for the day-to-day management of the spa, ensuring the highest standards of service, profitability, and team engagement. This Spa Manager position requires someone who can lead, inspire, and develop a dedicated team of therapists and front-of-house staff, creating a welcoming and tranquil environment for guests.

Key Responsibilities
* Oversee all spa operations, including treatment rooms, wet facilities, and reception
* Drive revenue through strategic planning, promotions, and retail performance
* Lead, train, and motivate the spa team to deliver exceptional guest service
* Manage budgets, payroll, stock control, and KPI reporting
* Ensure full compliance with health, safety, and hygiene regulations
* Work closely with senior hotel management to align spa performance with overall business objectives

About You
* Proven experience as a Spa Manager or Assistant Spa Manager within a luxury hotel or high-end spa
* Strong commercial awareness with a track record of achieving financial targets
* Excellent leadership, communication, and organisational skills
* A hands-on approach with a passion for wellness and guest experience
* Relevant beauty/spa qualifications (CIBTAC, CIDESCO, NVQ Level 3 or equivalent preferred).