Deputy General Manager - Top Rated Hotel - Bath

Deputy General Manager
Leading, Luxury Hotel - Bath

JWR is excited to be working with a leading luxury hotel in Bath, looking to appoint a dynamic and experienced professional to join their team as Deputy General Manager.
As Deputy General Manager, you will play a critical role in the overall management and operations of the hotel, ensuring the highest standards of service and guest satisfaction. You will have a genuine passion for hospitality, excellent leadership skills, and a proven track record in similar style property with a strong F&B background.

The Package / Benefits / Opportunities
From £45k + Bonus & Service charge
Staff lunches
Discounted accommodation
50% discount on food and beverage
Discount on spa treatments
Discounted taxis
Health club use
Employee Assistance Programme
Employee benefits scheme
Employee of the month
Recruitment referral reward scheme

Job description and required skills
Reporting to the General Manager, you will be responsible for the day-to-day operation of the hotel. You will focus on key areas, including service, standards, quality and the financial accountability and profitability of the operation.

As Deputy General Manager, you will be experienced in managing busy, top-quality operations of a similar size and standard. Leading with a hands-on approach, you will inspire and lead your teams with exceptional attention to detail.

As Deputy General Manager, you will be responsible for driving the standards across all the F&B outlets within the hotel, developing your team to deliver exceptional service and experiences to all their guests.

This is a great opportunity for an established Operations Manager looking to continue to progress and develop their career within a quality operation.

Previous operational experience within a similar sized operation.
Minimum of 4 years' experience in F+B.
The highest attention to detail.
Thrive under pressure in an unpredictable environment.
Hands-on approach with a passion for service.
Pro-active and good at problem-solving, with the ability to manage staff ratios and deliver consistent standards.
Continually drive forward improvements in products and services.
Ensure the departmental budgeted revenues and profits are achieved across all departments.
To monitor all departmental costs and recommend appropriate measures to control them.
To provide detailed sales, wages and cost forecasts.
To take full responsibility for all Health and Safety programmes, legal aspects and training within the department.
Recruit, motivate, train, develop and inspire your team.


If you would be interested in discussing in more detail, send your CV today!