Front of House Manager - Luxury Hotel - Somerset

Front of House Manager
Luxury Hotel - Somerset
JWR is currently working with one of the highest rated, muti-award winning hotels in the area, looking to recruit an experienced Front of House Manager to lead the team and provide exceptional levels of guest service at their stunning property.

Salary/Package details

• From £38k + Bonus
• Excellent opportunities to progress and develop.
• Complimentary use of leisure facilities & well-being classes
• Discounts across the estate
• Employee assistance program
• Up to 30 days holiday
  
  

As Front of House Manager, you will be hands on and lead your team by example. You will motivate and inspire your team to deliver the highest possible levels of service & standards whilst being personable and engaging, responsible for the reception teams across two properties on the estate.

As Front of House Manager, you will identify all opportunities to maximise sales whilst enhancing the guest experience and ensure the team do the same. You will be incredibly organised and encourage strong working relationships between all departments.

Required skills

• Previous experience within a similar role, standard and size property, ideally 5 star.
• Continually monitor the quality of standards across the departments on a daily basis
• Duty Management shifts
• Good IT & Opera knowledge preferred
• Maintain excellent guest relations at all times recognising regular and VIPs
• Be aware of revenue and targets, and maximise all sales opportunities where possible.
• Strong leader and developer of people
• Hands on operator, Hard working. dedicated and committed to going the extra mile
  
  

If you would be interested in discussing in more detail, send your CV today!