Operations Manager, 4* branded hotel, £45,000 + bonus
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| Job Type | Permanent Full Time |
| Location | West End, London |
| Area | London, England |
| Sector | Hotel Management |
| Salary | Up to £45000 per annum + bonus |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | CM-10146_1725011045 |
- Description
JWR is currently recruiting an Hotel Operations Manager for a 4-star branded boutique Hotel in Central London. The role will be reporting to the Director of the Operations and the company Managing Director. The ideal candidate will have experience in managing all aspects of the Hotel Operations, leading the HOD's and drive operational excellence.
Role details:
- Hotel Operations Manager
- Small branded 4* boutique hotel
- Up to £45,000 + amazing incentives
Benefits:
- Competitive salary of up to £45,000 per year + incentives and company benefits
- Award winning training program
- Opportunities for career growth and development within a prestigious hospitality group.
- A supportive and collaborative work environment.
- Comprehensive benefits package.
Requirements:
- Proven experience as an Operations Manager or similar role in the hospitality industry, preferably within IHG brands.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Excellent organizational and multitasking abilities.
- Solid understanding of hotel management best practices and relevant laws and guidelines.
- Exceptional interpersonal and communication skills.
- A customer-oriented mindset with a passion for delivering outstanding service.
- Proficiency in hotel management software and MS Office.
Key Responsibilities:
- Oversee day-to-day hotel operations, ensuring seamless service delivery and guest satisfaction.
- Lead and manage all departments, including front desk, housekeeping, food & beverage, and maintenance.
- Develop and implement strategic operational plans to enhance productivity and efficiency.
- Monitor financial performance, including budgets, forecasts, and cost control.
- Maintain high standards of health, safety, and hygiene across all hotel areas.
- Foster a positive work environment, promoting teamwork, professional development, and staff retention.
- Address guest feedback promptly and effectively to maintain a high standard of guest relations.
- Collaborate closely with the Director of Operations and Managing Director to align operational goals with the company's vision and objectives.
Please get in touch to hear more about this amazing opportunity, thank you!
