Hotel Operations Manager


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https://www.jwrecruitment.co.uk/7391-hotel-operations-manager/hotel-management/london/job2025-05-21 15:52:531970-01-01 JW Recruitment
Job Type Permanent Full Time
Location London
Area London, England London England London
Sector Hotel Management
Salary £60000 - £70000 per annum
Start Date ASAP
Advertiser remoteapi
Job Ref JW-10743_1747839173
Description

Job Title: Hotel Operations Manager - Luxury 5* London Hotel
Location: Central London
Salary: £60,000 - £70,000 + Bonus + Benefits
Job Type: Full-Time, Permanent
Recruiter: James Webber Recruitment

The Opportunity
We are delighted to be recruiting on behalf of a prestigious 5-star hotel in Central London for an experienced and driven Hotel Operations Manager. This is an exceptional opportunity to join one of the city's most iconic luxury properties and play a pivotal role in delivering world-class guest experiences.

Key Responsibilities

  • Oversee all key operational departments: Front Office, Housekeeping, F&B, and Maintenance

  • Drive operational efficiency and exceptional service standards

  • Lead and inspire department heads and their teams

  • Monitor performance metrics, budgets, and guest satisfaction scores

  • Support the General Manager with strategic planning and daily leadership

  • Uphold and enhance luxury brand standards throughout the property

About You

  • Proven experience in a senior operations role within a luxury 4 or 5-star hotel

  • Strong leadership and team development skills

  • Excellent understanding of hotel operations, finance, and guest service excellence

  • A guest-first mindset and strong eye for detail

  • Experience working in a fast-paced, high-profile environment (London experience preferred)

What's On Offer

  • Competitive salary up to £70,000 + bonus

  • Excellent benefits including healthcare and lifestyle perks

  • Career progression opportunities within a world-renowned hotel group

  • A collaborative and dynamic working environment at one of London's top luxury destinations

About James Webber Recruitment
James Webber Recruitment is one of the UK's leading hospitality recruiters, proudly connecting top-tier talent with the industry's most respected hotels and resorts for over 25 years.

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