Director of Operations
| Job Type | Permanent Full Time |
| Location | London |
| Area | London, England |
| Sector | Hotel Management |
| Salary | £70000 - £85000 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | JW-10743_1750074910 |
| Employer | Hotel |
- Description
Hotel Director of Operations - Luxury 5 Hotel - London*
Salary: Up to £85,000 + Bonus + Outstanding Benefits
Location: Central London
Job Type: Full-Time, PermanentJames Webber Recruitment is delighted to present this exclusive opportunity for a Hotel Director of Operations to join one of London's luxury hotels.
About the Role:
As Hotel Director of Operations, you will oversee the full operational running of the hotel including Rooms Division, F&B, Housekeeping, Front Office and Maintenance. You will report directly to the General Manager and be responsible for ensuring that every guest experience reflects five-star excellence.
Key Responsibilities of the Hotel Director of Operations:
- Lead and develop senior operational teams to deliver outstanding service across all departments
- Manage budgets, operational planning, and cost controls to maximise efficiency and profitability
- Ensure the hotel is compliant with all brand standards and legal requirements
- Analyse guest feedback, financial performance, and operational data to drive continuous improvement
- Collaborate with the senior leadership team to execute long-term strategic objectives
- Champion a culture of excellence, innovation, and employee engagement
What We're Looking For in a Hotel Director of Operations:
- Proven experience in a Hotel Director of Operations or Hotel Manager role within a 5-star luxury property
- Exceptional leadership and people management skills
- Commercially savvy with a results-driven approach
- Hands-on, approachable, and focused on team development and guest satisfaction
- Deep understanding of the London luxury hotel market and its clientele
Why Apply for this Hotel Director of Operations Role?
This is a flagship opportunity for a dynamic and driven Hotel Director of Operations to make their mark in one of the capital's most prestigious hotels. You'll be joining a brand committed to excellence, with support from an established and forward-thinking leadership team.
To Apply:
This Hotel Director of Operations role is being advertised exclusively by James Webber Recruitment, the trusted name in luxury hospitality recruitment. Apply now via Caterer.com or reach out directly for a confidential conversation
