Director of Operations


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https://www.jwrecruitment.co.uk/7449/job2025-06-16 12:55:101970-01-01 JW Recruitment
Job Type Permanent Full Time
Location London
Area London, England London England London
Sector Hotel Management
Salary £70000 - £85000 per annum
Start Date ASAP
Advertiser remoteapi
Job Ref JW-10743_1750074910
Description

Hotel Director of Operations - Luxury 5 Hotel - London*
Salary: Up to £85,000 + Bonus + Outstanding Benefits
Location: Central London
Job Type: Full-Time, Permanent

James Webber Recruitment is delighted to present this exclusive opportunity for a Hotel Director of Operations to join one of London's luxury hotels.

About the Role:

As Hotel Director of Operations, you will oversee the full operational running of the hotel including Rooms Division, F&B, Housekeeping, Front Office and Maintenance. You will report directly to the General Manager and be responsible for ensuring that every guest experience reflects five-star excellence.

Key Responsibilities of the Hotel Director of Operations:

  • Lead and develop senior operational teams to deliver outstanding service across all departments
  • Manage budgets, operational planning, and cost controls to maximise efficiency and profitability
  • Ensure the hotel is compliant with all brand standards and legal requirements
  • Analyse guest feedback, financial performance, and operational data to drive continuous improvement
  • Collaborate with the senior leadership team to execute long-term strategic objectives
  • Champion a culture of excellence, innovation, and employee engagement

What We're Looking For in a Hotel Director of Operations:

  • Proven experience in a Hotel Director of Operations or Hotel Manager role within a 5-star luxury property
  • Exceptional leadership and people management skills
  • Commercially savvy with a results-driven approach
  • Hands-on, approachable, and focused on team development and guest satisfaction
  • Deep understanding of the London luxury hotel market and its clientele

Why Apply for this Hotel Director of Operations Role?

This is a flagship opportunity for a dynamic and driven Hotel Director of Operations to make their mark in one of the capital's most prestigious hotels. You'll be joining a brand committed to excellence, with support from an established and forward-thinking leadership team.

To Apply:
This Hotel Director of Operations role is being advertised exclusively by James Webber Recruitment, the trusted name in luxury hospitality recruitment. Apply now via Caterer.com or reach out directly for a confidential conversation

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