Operations Manager


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https://www.jwrecruitment.co.uk/7596/job2025-07-31 15:23:371970-01-01 JW Recruitment
Job Type Permanent Full Time
Location London
Area London, England London England London
Sector Hotel Management
Salary £70000 - £75000 per annum
Start Date ASAP
Advertiser remoteapi
Job Ref JW-10743_1753971817
Description

Position: Hotel Operations Manager

Salary: £70,000 - £75,000

Location: Central London

Are you a hands-on hospitality professional with a passion for operational excellence? James Webber Recruitment is delighted to be partnering with a prestigious group-owned luxury hotel in London to recruit an experienced Hotel Operations Manager.

This is an exceptional opportunity for a commercially aware, guest-focused leader to oversee the day-to-day operations of a busy London property, ensuring first-class service and smooth departmental performance.

Key Responsibilities:

  • Oversee all operational departments including Front Office, Housekeeping, and Food & Beverage

  • Lead, coach, and inspire HODs to deliver exceptional guest experiences

  • Drive operational efficiency, ensuring service standards are consistently met or exceeded

  • Support the General Manager with strategic planning, budgeting, and reporting

  • Implement health, safety, and compliance standards across the property

  • Maintain strong working relationships with guests, team members, and stakeholders

The Ideal Candidate:

  • Previous experience as an Operations Manager or Deputy General Manager in a 4* or 5* hotel environment

  • Proven leadership skills with the ability to motivate and develop a team

  • Commercially astute with an understanding of budgeting, forecasting, and operational KPIs

  • Strong knowledge of London's competitive hospitality market

  • A hands-on, proactive approach with a passion for exceeding guest expectations

What's on Offer:

  • Competitive salary and benefits package

  • Opportunity to progress within a respected hotel group

  • A dynamic, supportive environment in the heart of London

If you are an ambitious hospitality leader seeking your next step in a thriving London hotel, we would love to hear from you.

Apply now with James Webber Recruitment to explore this exciting opportunity.

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