Night Manager, 4* hotel, East London

Night Manager, 4* Hotel, East London

JWR is recruiting for a Night Manager for a beautiful waterfront 4* hotel in London Docklands

Role details

• Night Manager
• East London hotel
• 4* property, less than 300 bedrooms
• £30,000 + upsells, commissions and a fantastic benefits package

Night Manager beneftis

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount across the company
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

Duties for the Night Manager

• The principal responsibility is safety and security of guests and ensuring the accurate and timely completion of the night audit function during the hours of 7pm to 7am
• You will manage a team ensuring each member is effective, trained and developed
• Being the main point of contact for all in-house and external guest queries and requests during the night
• Liaising with all departments and ensure swift and efficient communication across the hotel
• Maintain clear communication with the day team by preparing handover notes and ensuring all relevant information is recorded
• Handle any emergency situations overnight, acting as the point of contact and coordinating with necessary departments

Requirements

• Currently working in an hotel reception in a Supervisory or above role

Please get in touch if this sounds like you, thank you!