Meeting & Events Coordinator - Hotels - Mon - Fri - Upto 28k

Meeting & Events Coordinator - Quality Hotel Company - Up To 28K + Benefits- Mon - Fri - Buckinghamshire Areas

Immediate Start

Our client is looking for a talented Meeting & Events Coordinator to support the planning, coordination, and execution of all meetings, conferences, banquets, and events hosted at the hotel. The role ensures the seamless delivery of high-quality service from inquiry to event completion, enhancing guest satisfaction and maximizing revenue.

Key Responsibilities:

Client Management:

• Serve as the primary contact for clients from initial inquiry through to post-event follow-up.

• Conduct site inspections and client meetings to understand event requirements.

• Build strong client relationships to encourage repeat business.

Event Coordination:

• Prepare detailed function sheets and communicate requirements to all relevant departments (kitchen, F&B, housekeeping, front office, AV, etc.).

• Coordinate all logistical aspects including room setup, catering, AV equipment, decorations, and timing.

• Ensure all client expectations and contractual obligations are met or exceeded.

Operational Support:

• Be present on the day of the events to ensure smooth operations and address any issues on the day.

• Work closely with the Banqueting and Operations team to ensure service excellence.

• Ensure event spaces are set according to standards and client specifications.

Administration & Systems:

• Maintain accurate and up-to-date records using hotel systems (e.g., Opera, Delphi, or similar).

• Manage event billing, deposits, and payment tracking in coordination with finance.

• Prepare event summaries, reports, and feedback forms post-event.

Revenue & Sales Support:

• Assist in upselling event packages, rooms, and additional services to maximize revenue.

• Support the Sales team with proposal preparation, packages, and client follow-ups.

• Contribute ideas for new event offerings, packages, and seasonal promotions.

Skills & Competencies:

• Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Customer-focused with a professional and positive attitude

• Able to work under pressure and respond quickly to changes

• Strong attention to detail

• Comfortable with hotel systems (Opera, Delphi, etc.) and Microsoft Office Suite

• Flexibility to work evenings, weekends, and holidays as needed

Experience & Qualifications:

• 1-2 years' experience in event coordination or hospitality roles, preferably within a hotel setting

• Degree or diploma in Hospitality, Event Management, or related field (desirable but not essential)

• Knowledge of banquet operations and meeting room setup

• Familiarity with health & safety and legal compliance for events