Memberships Manager - Luxury Resort
| Job Type | Permanent Full Time |
| Location | Newport |
| Area | Newport, Wales |
| Sector | Leisure ManagementLeisure StaffSales & Marketing |
| Salary | £30000 - £40000 per annum + Bonus & Great Benefits |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | RM-11013_1762271865 |
| Employer | Leisure |
- Description
Golf & Leisure Membership Manager
Luxury Resort - South West
JWR is thrilled to be partnering with a prestigious luxury hospitality group to recruit a Golf & Leisure Membership Manager. This is a fantastic opportunity for an ambitious, client-focused hospitality professional to lead membership sales and engagement across both golf and leisure, driving growth and delivering exceptional member experiences at a flagship resort.Package
- Salary up to £40,000 + Bonus (£3k-£5k)
- Healthcare cash plans
- Complimentary leisure club membership
- Free parking
- Health & well-being initiatives & discounts
- Exclusive group-wide staff benefits
- Excellent progression & development opportunities
The Role
As Golf & Leisure Membership Manager, you will take ownership of the full membership strategy across both golf and leisure. You will drive new membership sales, manage renewals, support corporate accounts, and cultivate a warm, inclusive, and premium member culture.
You'll be a key ambassador for the resort, strengthening member relationships and ensuring service excellence throughout their journey.Key Responsibilities
- Lead the membership sales function across golf & leisure, achieving annual revenue targets
- Drive proactive new membership sales, including corporate partnerships
- Manage renewals, retention strategies, referrals, and up-selling opportunities
- Act as the primary contact for members, ensuring exceptional communication & premium service
- Plan and deliver a year-round calendar of member events, golf competitions, and activities
- Maintain accurate CRM records, reporting performance & sales activity
- Oversee golf & leisure membership administration, including debt management
- Support budgeting & forecast processes with proactive sales actions
- Produce membership communications, welcome packs, newsletters & promotional materials
- Represent the resort at networking & promotional events to build brand visibility
- Lead and motivate a membership & front-facing team to achieve excellence
- Ensure compliance with all health & safety & brand service standards
About You
- Proven background in membership sales within golf, leisure, fitness, hospitality or luxury environments
- Commercially astute with a strong track record in achieving sales & retention targets
- Confident communicator & relationship-builder with exceptional guest service standards
- Excellent organisational skills with event management experience
- Motivational leader who inspires a positive, service-focused team culture
- Passionate about delivering memorable experiences and creating a thriving member community
If you're a dynamic sales-driven hospitality professional with passion for delivering premium member experiences, we'd love to hear from you. Send your CV today and take the next step in your luxury hospitality career.
