Senior Groups & Events Manager, 5-star hotel
| Job Type | Permanent Full Time |
| Location | West End, London |
| Area | London, England |
| Sector | Sales & Marketing |
| Salary | Up to £50000 per annum + service charge, bonus and benefits |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | SGEP26_1768401134 |
| Employer | Hotel |
- Description
Senior Groups & Events Manager - 5-Star Hotel - Central London
Salary: Up to £50,000 + service charge, performance related bonus and outstanding benefits
We are recruiting on behalf of a luxury 5-star lifestyle hotel in Central London, home to stylish restaurants, bars and exceptional event spaces. We are seeking an experienced Senior Groups & Events Manager to lead the Groups & Events department and drive revenue across all meetings, social events and group business.
Benefits
29 days' holiday including 8 public holidays
Contributory pension scheme
Refer-a-friend bonus: £500 (subject to successful completion of 6 months' probation)
Discounted dental and health cover with HSF
Travel & Food discounts: excellent employee rates across company hotels worldwide for team members, friends & family, including F&B discounts
Personal development: unlimited access to an online learning platform from day one
Career growth: opportunity to progress within a global network of 350+ hotels (subject to right to work rules)
High-street discounts via Perks at Work
The Role
As Senior Groups & Events Manager, you will manage the full planning and coordination of group bookings and events, ensuring flawless execution and maximum profitability. You will lead, train and develop a team of Conference Coordinators/Executives while delivering exceptional client service and operational accuracy.
Key Responsibilities
Maximise revenue across all groups, meetings and events
Lead, coach and develop the Groups & Events team, setting objectives and driving performance
Oversee planning and contracting for all group and event business, ensuring delivery to luxury standards
Support the team with sales training, site inspections, upselling and client engagement
Ensure accurate reporting of all group and event revenue within FOCUS/MICE Switch
Create action plans to drive new social and corporate event business
Work closely with F&B on budgeting, forecasting and monthly projections
Provide commercial insights for business reviews including OTB, trends, conversion and opportunities
Prepare monthly and quarterly banqueting and meeting room forecasts
Allocate future events based on workload and complexity
Review contracts and assign planners accordingly
Provide hands-on event management support when required
Review and approve group summaries and BEOs (issued minimum 7 days prior to events)
Resolve operational issues and implement process improvements
Lead pre-con meetings to ensure strong communication between clients and hotel departments
About You
Proven background in Groups & Events Planning within luxury hotels
Experienced people manager with strong leadership and development skills
Highly organised with excellent communication and client relationship abilities
Commercially driven with experience in forecasting, budgeting and revenue optimisation
Knowledge of FOCUS/MICE Switch or similar systems is desirable
Must have full right to work in the UK
Package
Salary up to £50,000
Performance-related bonus
Comprehensive benefits package
Opportunity to join a high-profile luxury lifestyle hotel
Strong career progression opportunities
If you are looking for your next step in Groups and Events Management please get in touch!
