Reservations Manager and Revenue Assistant - boutique hotel

Reservations Manager and Revenue Assistant- Dual site - Boutique Hotel - Up to £45,000

JWR is currently recruiting a dual site Reservations Manager for 2 small boutique hotels (less than 100 bedrooms) in the heart of Central London.

Role details

Reservations Manager

• 2 Boutique hotels
• Competitive salary plus excellent benefits, fantastic working environment and real progression opportunities
• Up to £45,000 + bonus scheme after successfully passing probation (10%)
• Meals on duty
• Discounted overnight stays at the Hotel and its sister property
• Referral Scheme for up to £600
• Much more!

This independent company owning two beautiful small boutique hotels in Central London is looking for a Reservations Manager and Revenue Assistant.

This role will be primarily focused on overseeing the reservations for the two properties, but it will also include supporting the Director of Revenue, so candidates who want to gain reservation exposure are more than welcome!

Requirements

• At least 2 years experience in hotel reservations management
• Revenue exposure preferred
• Experience leading a team
• Experience working on OTAextranets
• Experience assisting with mapping rates and commission reconciliation
• Experience managing GDS updating
• Knowledge of Opera Cloud is essential
• A hands on and positive attitude, this company truly nurtures the staff, and they value good results with fantastic training, progression and incentives

What the role entails

• Liaise closely with other Departments emphasising on excellent inter-departmental relations considering other departmental procedures and policies
• Oversee the reservations department and all their daily tasks.
• Identifying and flagging new corporate leads
• Manage any allocation in Opera and ensure it is updated accordingly
• Balancing inventory
• Overseeing room allocations
• Issuing memos (re. new offers, changes to payment methods, distribution or reservation related procedures)
• Oversee and where required assist with the Monthly Commission reconciliation
• Closely monitor events in local area and London
• Be fully conversant with all operating and computer systems
• Oversee and manage all responses to guests
• Assist with Group management
• Review Promotions productions

Please get in touch if you have Hotel Reservations Management experience and you would like to join a small and successful independent reality where your skills and ideas will be valued and encouraged. Thank you!