Hotel Operations Manager

Independent Boutique Hotel | £50,000 - £55,000 DOE + Bonus

We're delighted to be recruiting on behalf of a highly regarded independent boutique hotel seeking an experienced Hotel Operations Manager to oversee the day-to-day operation of the property.

This is an exciting opportunity for an accomplished hotel professional who thrives in a hands-on environment and has a proven track record of managing the operational performance of a quality hotel.

This is an experienced operational leadership position. We're looking for candidates who have already held responsibility for the overall operation of a hotel, with oversight of multiple departments rather than a single function.

Candidates with experience managing the wider hotel operation-including Housekeeping, Maintenance, Front Office and Food & Beverage (working knowledge and operational oversight)-will be particularly well suited to this opportunity.

The Role

As Hotel Operations Manager, you'll take ownership of the hotel's daily operations, ensuring every department works together seamlessly to deliver an exceptional guest experience. Working closely with senior leadership, you'll lead operational teams, drive high standards across the business and ensure the hotel operates efficiently and proactively.

Salary & Benefits

• £50,000 - £55,000 depending on experience.

• Performance-related bonus.

• Exceptional work-life balance

• Opportunity to join a respected independent boutique hotel.

• Supportive leadership team.

• Long-term career opportunity within a quality-focused business.

What We're Looking For

This opportunity is suited to an experienced hotel operations professional who can demonstrate:

Essential Experience

• Previous management experience within an independent or high-quality hotel.

• A minimum of three years' experience in a senior hotel management role.

• Strong working knowledge of Opera Cloud PMS.

• Proven responsibility for overseeing the day-to-day operation of multiple hotel departments, including:

  • Front Office

  • Housekeeping

  • Maintenance

  • Food & Beverage

Personal Attributes

You'll be someone who naturally demonstrates:

• Excellent operational judgement and confident decision-making.

• A proactive approach, anticipating issues before they arise.

• A hands-on leadership style, supporting teams wherever required.

• Strong communication skills with the confidence to take ownership.

• Excellent organisational skills and attention to detail.

• The ability to coordinate departments and understand how each area contributes to the overall success of the hotel.

• A calm, professional approach in a fast-paced environment.

If you have the operational leadership experience we're looking for and are ready to make an impact within an exceptional independent hotel, we'd love to hear from you.