Senior Sales and Reservations Coordinator

Senior Sales & Reservations Coordinator - 4* luxury hotel - Central Cambridge - to £24K

I am currently recruiting for a small boutique luxury of 4* hotel for a Senior Sales & Res Co-ordinator to deal with inbound inquiries and conference and rooms sales for their stunning and hugely unique 50 bed property for corporate events, weddings and exclusive uses across 10rooms and capacity 100cv and supervising a small team of 2 sales and res coordinators.

The successful applicant will be highly sales focused and will have experience supervising and working within a small team and handling and converting inbound sales and rooms inquiries within a hotel setting for 1-3 years and ideally good corporate contacts in the Cambridge area.

Duties and Responsibilities:

• Dealing with all enquiries efficiently and effectively, offering the highest levels of customer service
• Processes all reservations which come into the office
• Capitalising on all enquiries to ensure maximum conversion to confirmed bookings
• Build relationships with all Customers and Bookers
• Maintain an excellent knowledge of the products and services offered as well standard information regarding hotel layout and pricing
• Maintain awareness of the local competitor set
• Support the Sales team in obtaining leads participating in promotional activities if required
• Strong selling skills and understanding of sales processes; can effectively up sell products and services
• Keep up to date system-based records of every event
• Ability to use standard software applications and hotel systems

Salary - £23-24K - 5 days of 7 - some weekend day on a rotation, Bonus scheme on sales KPIs, Gym membership, Discounts on FB and Rooms, Free Parking,

James Webber Recruitment are acting as an employment agency in relation to this permanent vacancy.