Front Office Manager - City Centre - up to £ 33k per year

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2022-06-07 11:31:461970-01-01 JW Recruitment
Job Type Permanent Full Time
Location Liverpool, Merseyside
Area Merseyside, England Merseyside England Liverpool, Merseyside
Sector Hotel Management
Salary £30000 - £33000 per annum + Negotiable for the right person
Start Date ASAP
Advertiser remoteapi
Job Ref LR-7883_1654601506

My client, an excellent 4-star hotel within a City Centre location, requires an experienced Front Office Manager to join the team. This hotel is major venue in the Liverpool region, with over 150 luxurious rooms, restaurant and bar, Conference facilities for over 250 delegates and leisure.

We are looking for an experienced and enthusiastic Front Office Manager who can lead your team to provide the very best guest experience at all times, from arrival to departure.

* You will be managing the daily operation and coordination of front of house operations which includes Reception, concierge and Nights, ensuring the smooth running of shifts.
* Management and analysis of guest satisfaction levels
* Maximise room occupancy, recognising guests needs to promote hotel services and in-house facilities i.e. Restaurant and
* Setting of departmental objectives, policies and targets and rotas
* Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
* Communicating with Management regarding employee and customer service issues

The Essential Skills:

Personal qualities required are:

* Previous experience of managing a reception team at Manager level within a recognised branded hotel company.
* Must be from a hotel environment and able to work early and late shifts, working 5 days out of 7.
* The ability to supervise and lead a team within a fast-paced environment.
* Be self-driven, able to work within a team and be willing to be 'hands-on' at all times.
* Knowledge of Opera will be an advantage.
* Be an excellent team player whilst having first class attention to detail.

The Package / Benefits / Opportunities

An annual salary up to £33,000 dependent upon experience with some fantastic Employee benefits including:
* 28 days annual leave entitlement
* Friends and Family rates and discounted food and beverage
* Excellent career development and training opportunities

Kindly note due to our client's requirements, sponsorship is not available for this position for those who are not based in the UK or not holding settled status.

James Webber Recruitment is operating as a recruitment agency with respect of this vacancy.

James Webber Recruitment prides itself on providing the highest quality of permanent recruitment solutions to our candidates and our preferred partners. We take every application into consideration, however due to the volume of applications cannot always respond to each applicant. We do apologise in advance if we cannot immediately communicate with you.

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