Duty Manager - Luxury Hotel & Spa - Devon

Duty Manager
Award winning, luxury hotel & Spa - Devon
JWR is excited to be working with a leading, independent and forward-thinking collection of Quality Hotels across the South West, looking to recruit an experienced Duty Manager for their property in a popular Devon location.

The Package
From £35k depending on experience + Bonus & Overtime
Meals on Duty
Great company benefits
Discounts across the group
Live-in/assistance with relocation

Job Description
As Duty Manager, you will have the flexibility to work across all operational departments whilst leading by example, supporting and motivating your team, and focusing on providing the highest level of standards and service to all guests.

As Duty Manager, you will be present on the floor, taking an active role in the day to day operations of the hotel. You will monitor and act on guest feedback and be proactive in planning ahead.

This is a key position within the business, so the successful candidate has to be extremely hard working, dedicated and committed to go the extra mile for their guests, a real people's person, but very much a hands-on as this is not an office role.

Required Skills
Experience within a similar size property to 4/5*
Support, coach and train the team as required.
Maintain personnel and health & safety records.
Fully understand and apply the company procedure in the event of fire.
Ensure the team receive appropriate health and safety training.
Carry out risk assessments for the department and report any unsafe equipment or activity.
Good understanding or PMS & booking systems.
Naturally friendly and calm manner.
Confident personality.
Passion for delivering outstanding customer service at all times.
The highest attention to detail ensuring hotel and team are well presented at all times.
Previous experience across multiple departments inc FOH/F&B Preferred

If you would be interested in discussing in more detail, send your CV today!