Resort Director - South West
Job Type | Permanent Full Time |
Location | South West England |
Area | Avon, England |
Sector | Hotel ManagementOperation Manager |
Salary | £80000 - £90000 per annum + Bonus & additional benefits |
Start Date | ASAP |
Advertiser | remoteapi |
Job Ref | RM-10844_1753174006 |
Employer | Hotel |
- Description
Resort Director - Luxury Coastal Resort, South West UK
An exceptional opportunity to lead one of the UK's most celebrated luxury wellness resorts.
JWR is currently recruiting for a dynamic and inspirational Resort Director to take the helm at a high-performing, award-winning coastal destination resort in the South West of England.
Set on the beachfront with breath-taking views, this resort offers a unique combination of premium accommodation, cutting-edge wellness and spa facilities, a thriving health club, and two destination-led restaurants. With a strong year-round occupancy and a continually growing revenue base, this is a flagship property with a clear vision.Package
- Salary £80-90k + Bonus (linked to KPIs and budget delivery)
- Full use of resort wellness, spa, health club and F&B facilities
- Ongoing professional development and growth opportunities
- A genuine chance to make your mark on a resort with national recognition
The Role
As Resort Director, you will provide visionary leadership and operational excellence across all areas from hospitality and wellness to F&B, sales, and brand development. Reporting directly to the Chairman and supported by a senior leadership team across 9 key departments, you will ensure the business continues to grow commercially while delivering a world-class guest experience.Your Key Responsibilities:
- Drive commercial performance, P&L, EBITDA and KPIs
- Lead, mentor, and develop a high-performing cross-functional leadership team
- Champion an exceptional and personalised guest journey across all touch-points
- Oversee operations across hotel rooms, self-catering apartments, restaurants, spa, gym, events, and health club
- Lead on strategic marketing, revenue management and creative brand delivery
- Use innovation, tech and AI to enhance efficiency, revenue and guest satisfaction
- Deliver well-managed capex projects with design and budget discipline
- Embed a positive workplace culture with strong staff engagement and retention
Requirements
- A standout leader with a track record of progression within the UK leisure resort/hotel sector
- Experience as a General Manager or Resort Director in a complex, multi-outlet operation
- Hands-on experience across all departments including spa, F&B, and wellness
- Strong commercial acumen with evidence of budget delivery, margin improvement, and KPI management
- An inspirational and emotionally intelligent leader who leads from the front
- Entrepreneurial spirit with a passion for developing creative hospitality products
- Able to switch seamlessly between high-level strategy and operational detail
- Previous success in boutique or independently owned premium resorts
- Experience building a distinctive hospitality brand and tone of voice
- Background in wellness, spa or lifestyle-led leisure environments
If you would be interested in discussing in more detail, send your CV today!