Front of House Manager

Central London | Luxury International Hotel | Competitive Salary + Service Charge

An exciting opportunity has arisen for an experienced Front of House Manager to join a large, luxury hotel in the heart of Central London, part of a globally recognised hospitality group with an outstanding reputation for service excellence and career development.

This is a fantastic opportunity for an ambitious hospitality professional to lead a high-performing Front Office team within a fast-paced, quality driven environment, delivering exceptional guest experiences while driving operational excellence.

What's on Offer

• Competitive salary plus service charge
• Excellent career progression within a leading international luxury hotel group
• Extensive learning and development opportunities
• Generous hotel discounts for you, your friends and family across a global portfolio
• Pension scheme and comprehensive employee benefits
• Employee wellbeing programme
• Complimentary meals on duty
• Recognition and reward programmes
• Exclusive retail and lifestyle discounts

The Role

Reporting to the senior hotel leadership team, you will take overall responsibility for the day-to-day management of the Front of House operation, ensuring seamless guest arrivals, departures and throughout-stay experiences.

You will lead, coach and inspire the Front Office team, maintaining exceptional service standards while ensuring the department operates efficiently, commercially and in line with luxury hospitality expectations.

About You

• Previous experience as a Front of House Manager, Front Office Manager or similar leadership role within a quality hotel.
• A proven track record of leading and developing high-performing teams.
• Strong operational and commercial acumen.
• Passion for delivering exceptional guest experiences.
• Excellent communication, leadership and problem-solving skills.
• Experience managing budgets, labour costs and departmental performance.
• A hands-on leadership style with a genuine commitment to service excellence.

If you're an experienced Front Office leader looking to join a prestigious luxury hotel with exceptional career prospects, we'd love to hear from you.